Summary

Collaborative IT Engineer with 8 years of experience spanning enterprise infrastructure, cloud operations, cybersecurity, and project leadership. Proven ability to take on unfamiliar tasks and see them through to completion while fostering accountability, teamwork, and integrity. Outside of work, I enjoy writing and playing music, tinkering with my homelab and practice writing code on the side. I have a wife and three kids that I love to death. I’m also a pastor at a medium-sized church in Southeast Michigan.

Career

Currently IT Operations Engineer at Applied Intuition, serving as on-site IT Operations lead for the Ann Arbor office. Previously held roles IT Engineering/System Administrator roles at Worksighted, Robert Half/Best Buy Health, and Gold Star Mortgage. Check out my LinkedIn for the full story.

Highlights

• Managed IT Operations for the Ann Arbor office, including day-to-day break fix as well as engineering and implementing future solutions
• Managed full-stack infrastructure including FortiNet, Palo Alto, and Meraki, Dell PowerEdge servers (ESXI cluster hosting vSphere), UPS, Veeam backup server, CI/CD servers (Jenkins), HP Nimble (iSCSI storage), Windows File Servers, and Synology NAS
• Spearheaded Jira Service Management as the enterprise ticketing platform, establishing workflows, service standards, and a formal change management process that didn’t exist prior
• Led company-wide change initiatives, including improving wifi connectivity and network performance
• Deployed Nessus vulnerability management to improve security posture and support SOC2 audit readiness
• Architecting a unified device lifecycle and patch management program integrating Okta, JumpCloud, Kandji, Kolide XAM, and Oomnitza

Education and Certifications

A.A.S., Network Systems Administration – DeVry University

• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• CompTIA CySA+ – In Progress